How To Change Wifi Password Suddenlink Arris

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It's becoming a trend for ISPs to lock the wireless configuration fields on the modem/router combo units they install. If you feel stuck with a ridiculous default SSID and password, don't worry. You can adjust them! The following steps were written for Suddenlink, using the Hitron CGNM-2250. These steps are specifically catered to Google Chrome users, but the same principle applies to any browser or tool kit capable of inspecting and editing HTML elements.

Steps Download Article

1

Log into the web interface of the router or modem by going to the gateway address. For the Hitron CGNM-2250, the address is by default 192.168.0.1 and the Username/Password is cusadmin/password
2
Open the menu in the top right and choose "Wireless" to navigate to the Wireless settings page. Choose either 2.4G or 5G to edit the settings for that band.
- You may notice that the fields are not clickable, or editable. All they're doing is adding a disabled tag to the HTML, and we're going to remove that.
3

Right click on the SSID field, then choose "Inspect."
4

Review the Chrome developer tools that open up. There is lots of scary looking code here, but what we're looking for is the highlighted element, and the accompanying "disabled" tag. Right click the disabled tag to open the context menu for that attribute.
5

Click "Edit attribute" and delete the "disabled" tag by pressing the Delete key or Backspace.
6

Close the developer tools by clicking the close button (x) in the top right.
7

Look at the form now. The SSID field will be editable now. Change it to whatever you want, because freedom.
8

Repeat the previous steps for any field you want to edit. Then click Save Changes.

Add New Question

Question

How can I kick people off my WiFi that if they have the password?

You can change the password by contacting your internet service provider. Once you've done that, all connected devices will have to reenter the password.
Question

How do I locate password on router? What is SSID?

Prashik Salve

Community Answer

SSID is your Wi-Fi name. To update the password, go to Wireless Security and change your SSID (Wi-Fi name). Below that is where you change your password. Do not change anything else in wireless security though, just your password.
Question

I have purchased Wi-Fi devices that require 2.4g. It would appear that I have 5g. How can I change the Wi-Fi?

Salkitty

Community Answer

Switch phone providers, that's all or you can politely ask your neighbor if you can use their Wi-Fi.
Question

Can you really get in trouble with your ISP if all you have to do is reset before you hand it back right?

Salkitty

Community Answer

No, because the strike system doesn't give the ISP the authority to have you arrested or fined, it will only matter if you get sued or prosecuted for copyright infringement, and in the US and similar legal systems, the ISP cannot do that.
Question

My router is an Arris modem router combo. When I change the name and password, it resets back to default. Any tips?

Typically, there is a save button at the bottom of the page to press and wait for it to save. You may need to contact your ISP to assist you if the problem persists.

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Don't refresh the page until you Save Changes.
If the field doesn't want to stay enabled, leave the developer tools open in the side pane.
To be certain that you don't get screwed over, save your changes after each edit.

Thanks for submitting a tip for review!

Your ISP might not like you making these unauthorized changes to the modem or router you're renting. Proceed with discretion.
Beware, if you change the SSID or password for the wireless and you're using the web interface over a wireless connection, you will need to reconnect to the wireless under the new SSID after the changes have been saved.

Things You'll Need

Google Chrome

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